Terms of Service

Effective date: August 8, 2025

These Terms govern your use of the website and the purchase of digital products and professional services offered by NumanRKI Services. By accessing the site or placing an order, you agree to these Terms. If you do not agree, please do not use the site.

Scope of products and services
We provide downloadable PHP scripts, custom CMS solutions, WordPress plugins and themes, and professional services including bug fixes and custom development on hire. Product pages describe features, compatibility, and inclusions. Service work is defined by a written scope, timeline, and pricing confirmed over email.

Licensing and usage
Unless stated otherwise on the product page, each software purchase includes a single-site commercial license for the buyer’s own domain. You may modify the code for your project. You may not resell, redistribute, share, or sublicense the source code as a product, and you may not claim ownership of our original work. Developer or multi-site licensing is available on request.

Delivery and access
Digital products are delivered by instant download after successful payment, with a confirmation email containing access links. Service deliverables are shared via secure download or repository access as agreed in the scope.

Support and updates
Each product includes email support for installation issues and confirmed product bugs, plus minor updates for the stated support window on the product page. Support does not cover third-party conflicts, server misconfiguration, or custom features outside the purchased scope; these can be quoted separately. Typical response time is one to two business days.

Custom work and bug-fix services
For hire-based work, we proceed according to the approved written scope, including milestones and payment stages. Work begins after the agreed advance or milestone payment is received. Scope changes may affect cost and timelines and require written confirmation before implementation.

Payments and pricing
Prices are listed in PKR unless noted otherwise. Payments are processed by trusted providers such as Bank Alfalah Payment Gateway, Stripe, or PayPal. Transactions may be declined or refunded if flagged by anti-fraud checks. You are responsible for any applicable taxes, fees, or currency charges from your bank or payment provider.

Refunds and cancellations
Our approach to refunds is detailed in the separate Refund & Cancellation Policy, which forms part of these Terms. Please review that page before purchase. Because digital products are accessible immediately, eligibility is limited and conditional.

Acceptable use
You agree not to use our products or services for unlawful, harmful, or deceptive activities, and to comply with all applicable laws, platform rules (including WordPress policies), and third-party licenses. You will not attempt to bypass or reverse engineer licensing or protections linked to paid features.

Intellectual property
All product names, branding, documentation, designs, and original code remain the intellectual property of NumanRKI Services unless explicitly transferred in writing. Feedback you provide may be used to improve our offerings without obligation to compensate you.

Data protection and privacy
We process personal information to fulfill orders, provide support, and improve our products. Details are outlined in our Privacy Policy. By using the site, you consent to that policy.

Compatibility and warranties
Software is provided “as is” and tested on common environments. Because hosting stacks and third-party components vary, we do not guarantee compatibility with every server, theme, or plugin. During the support window, we will address confirmed product bugs with reasonable efforts. No other warranties, express or implied, are provided.

Limitation of liability
To the maximum extent permitted by law, NumanRKI Services is not liable for lost profits, business interruption, data loss, or any indirect, special, or consequential damages. Our total liability for any claim related to a product or service is limited to the amount you paid for that specific product or service.

Indemnity
You agree to indemnify and hold NumanRKI Services harmless from claims arising out of your misuse of the products or services, your violation of these Terms, or your infringement of any third-party rights.

Force majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including outages, cyber incidents, regulatory actions, or natural events.

Governing law and dispute resolution
These Terms are governed by the laws of Pakistan. Courts in Pakistan will have jurisdiction over disputes arising from or relating to these Terms or your use of our products and services.

Changes to these Terms
We may update these Terms when products, laws, or processes change. The effective date will be revised accordingly. Continued use of the site or products after changes constitutes acceptance.

Contact
Email: dm@numanrki.com
Phone/WhatsApp: +92-308-8065-359
Business: NumanRKI Services
Location: Pakistan (remote)