We’re here to help with purchases, downloads, licensing, and custom development.
Contact Details
| ✉️ Email | dm@numanrki.com |
|---|---|
| 📞 Phone / WhatsApp | +92-308-8065-359 |
| 🏢 Business | NumanRKI Services |
| 🕒 Hours | Mon–Sat, 10:00–18:00 PKT |
| 📍 Location | Pakistan (remote) |
Response time
We usually reply within 1–2 business days. For a site-down emergency, write URGENT in the subject line.
What we support
- Product downloads and access issues
- Installation and basic setup questions
- Confirmed product bugs in our PHP scripts, custom CMS, and WordPress plugins/themes
- License and billing queries
What’s outside free support (available as paid work)
- Server configuration and hosting issues
- Third-party theme/plugin conflicts
- Custom features, major UI changes, or migrations
Send the right details for faster help
Please include (where relevant):
- Order number or invoice ID
- Your domain/URL and hosting provider
- PHP/MySQL versions and enabled extensions
- Theme and key plugins (for WordPress sites)
- Exact steps to reproduce the issue + screenshots or error logs
How our support process works
- You email us your request and details.
- We review and may ask for safe, limited access (test credentials or staging).
- We troubleshoot and share a fix, update, or quote if custom work is needed.
- You confirm the resolution. We close the ticket.
Privacy
We use your information only to answer your request and deliver support. See our Privacy Policy for full details.